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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Rosen

May 22, 2025

5  out of  5
rating by Robert Rosen
"Melissa in Tim Wood's office is amazing! She is extremely professional and responsive. We are very glad that we have switched agents over to Tim and Melissa."
We responded:
"Thank you Robert and we are so glad to have you. We appreciate your feedback and your business. "
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Judith Udoff

May 19, 2025

5  out of  5
rating by Judith Udoff
"Very happy with my choice using Tim Wood State Farm Insurance Agent. Jovany answered all my questions and l was issued a new auto insurance policy quickly and professionally. Would highly recommend"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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G34R_H34D

May 19, 2025

5  out of  5
rating by G34R_H34D
"Fast and efficient"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Glenn Martin

May 19, 2025

5  out of  5
rating by Glenn Martin
"Very helpful and professional! Melissa is beyond great at her job! Thanks so much…added to the positive aspects of my move here to California!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ezequiel Macias

May 16, 2025

5  out of  5
rating by Ezequiel Macias
"Ist a really good insurance Melina was helping me she is amazing she is a wonderful person thank you Melissa for your help i appreciate it"
We responded:
"Thank you Ezequiel we appreciate your feedback and your business! "
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Ray Burg

April 30, 2025

5  out of  5
rating by Ray Burg
"Arabella Brandy quickly provided a car insurance quote for a used car we purchased. The quote was the best value over other providers as well. Once we purchased our used car, Arabella quickly activated our insurance coverage. We appreciated the friendly and professional service. Highly recommend Tim Wood State Farm Agency in Cathedral City, CA."
We responded:
"Thank you Ray. We really try to be there for the people of the Coachella Valley. Enjoy your new car! "
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Dick Seburn

April 23, 2025

5  out of  5
rating by Dick Seburn
"I dropped in at the State Farm office in Cathedral City to inquire about switching my auto coverage, as we had moved our summer home to a different state and change all our coverage’s there, so decided to have our California cars also covered by State Farm, I found Arabella Bandy to be available and found her very pleasant and accommodating with covering my cars, she is great to work with!"
We responded:
"Thank you Dick, glad we could be of help. Welcome appreciate you stopping by, your feedback and your business. "
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Zack Bernato

March 28, 2025

5  out of  5
rating by Zack Bernato
"Melissa has been a huge help and super professional. Follow up was excellent and stayed with the process until the end. I’d recommend her and Tim’s office for your needs."
We responded:
"Thank you Zack, it is a pleasure working with you. We appreciate your business. "
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Dianne Gardner

March 5, 2025

5  out of  5
rating by Dianne Gardner
"Melissa Alvarez helped me today in Tim Wood’s office. She was efficient and friendly. She went out of her way to email me receipts for the payments I dropped off. I really appreciate the customer service she provides. Thank you."
We responded:
"Thank you Dianne, we agree, he's really great. We appreciate the review and your business!"
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Albert See

March 5, 2025

5  out of  5
rating by Albert See
"Best service. I have my auto insurance coverage with Tim Wood agency / State Farm Insurance specifically agent Melissa Alvarez for a few years, and have been extremely satisfied."
We responded:
"Thank you Albert. We appreciate your business!"
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GARY Mackinaw

March 4, 2025

5  out of  5
rating by GARY Mackinaw
"Melissa was extremely polite, professional, and helpful when I called to add my new vehicle to the policy."
We responded:
"Thank you Gary, Melissa has been doing this a long time and her experience shows. She's also a wonderful person to work with. We are very lucky. We appreciate your feedback and your business! "
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Bruce Flint

March 3, 2025

5  out of  5
rating by Bruce Flint
"always have been very pleased with his services."
We responded:
"Thank you Bruce for the feedback, we appreciate it and your business. "
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Jim McBride

February 28, 2025

5  out of  5
rating by Jim McBride
"Thhe staff at State Farm - Tim Wood are always so professional and responsive, especially Melissa. We always get an immediate reply to our questions and requests for assistance. They really are like a good neighbor!"
We responded:
"Thank you Jim, that is very kind. We appreciate your feedback and your business. Hope all is well with you! "
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Alms Underground Constr., Inc.

February 21, 2025

5  out of  5
rating by Alms Underground Constr., Inc.
"Always a pleasure to work with the staff of Tim Wood - State Farm Insurance"
We responded:
"Thank you for the feedback, we really appreciate it and your business. "
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Dev Khalsa

February 15, 2025

5  out of  5
rating by Dev Khalsa
"I have received consistent excellent service from Melissa and Tim Wood team. I feel at peace when it comes to my car insurance."
We responded:
"Thank you for the feedback , we love Melissa too! "
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manuel navarro

February 4, 2025

5  out of  5
rating by manuel navarro
"Awesome service by Melissa. She help me change my coverage and did it very quick thank you Melissa."
We responded:
"Thank you Manuel, we appreciate your business! "
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Beatriz & Manuel Perez

January 24, 2025

5  out of  5
rating by Beatriz & Manuel Perez
"Melisa Alvares,thank you so much for helping me with my home and car's insurance, you did an excellent job. and always with a smile and a positive attitude towards everyone 😊..."
We responded:
"Thank you Beatriz and Manuel for the feedback on Melissa’s help with your home insurance and auto insurance. We appreciate it and your business. "
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Daniela Diaz

January 20, 2025

5  out of  5
rating by Daniela Diaz
"Melissa Alvarez is great!!! I asked for a copy of my auto insurance she sent it so quickly!!!"
We responded:
"Thank you Daniela for the great feedback. We appreciate it. "
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BYRON LARSON

January 2, 2025

5  out of  5
rating by BYRON LARSON
"Great personal service"
We responded:
"Thank you Byron, we appreciate your business and your feedback. We always strive to give great service as well as the great products State Farm is known for. "
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Bill Kostkas

December 31, 2024

5  out of  5
rating by Bill Kostkas
"Melissa Alvarez handled my request quickly, professionally and in a friendly manner. She also immediately responded when my printer failed to print my paperwork and immediately prepared to mail it to me."
We responded:
"Thank you Bill, we appreciate the feedback and your business. Have a great New Year!"
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Jorge Miranda

December 27, 2024

5  out of  5
rating by Jorge Miranda
"Just the best insurance I have!!! Melissa helped me and they are always there to help me out!!! They take there time to give out the best hospitality with no rush!!!!!"
We responded:
"Thank you Jorge. We appreciate and value your business as well as your feedback. Happy Holidays! "
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nana flower shop

December 20, 2024

5  out of  5
rating by nana flower shop
"Thank you Melissa your always there when I need anything! Always with a big o smile ready to help any way you can!"
We responded:
"Thank you for the feedback, she and we all appreciate the kind review. "
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William Sinunu

December 19, 2024

5  out of  5
rating by William Sinunu
"Melissa and the whole team are amazing- very customer focused and dedicated to proving quality service. Kudos!"
We responded:
"Thank you William. We appreciate your feedback and your business. "
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Steve Ogden

December 18, 2024

5  out of  5
rating by Steve Ogden
"Great experience. An insurance agency that answers the phone! Easy to communicate with, quick to respond to my questions. Just started an auto policy with them and very happy with the service. Melissa was great!"
We responded:
"Thank you Steve, we try to provide great insurance products with great service. We appreciate the kind feedback. "
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Edith C Lopez

December 17, 2024

5  out of  5
rating by Edith C Lopez
"Gracias Melissa en Todo El anonen ayudarnos I y mi marido.Feliz Navidad Mil Gracias"
We responded:
"Thank you Edith for your feedback and recognition of Melissa's work. We appreciate your business and kindness. "